Need help, found a problem, or have a suggestion? Email us:
Please include your Budget ID and, if something isn't working, what you were doing when it happened. Never send us your password.
Common questions
I forgot my password
On the sign-in screen, tap Forgot password? and enter the email address you registered with. We'll email you a link to choose a new password. If it doesn't arrive, check your spam folder.
What is a Budget ID?
It's the username you chose when you created your budget. You use it to sign in, and it's how family and friends find your budget when you share it.
How do I share my budget?
In the app, open the Budget tab and tap Share Budget to send a link. Anyone with the link can follow your budget's progress. They can't change it, and they can't see anyone's contact details.
How do I follow someone else's budget?
Open their share link, or in the app tap Follow a budget instead on the sign-in screen and enter their Budget ID. You don't need an account to follow a budget.
Can I change the order of sections and items?
Yes. Long-press a section's title, or an item, and drag it to where you want it.
Does Affiance handle payments?
No. Affiance only records the pledges and cash you tell it about. No money is sent or received through the app or the website.
Export to WhatsApp isn't working
This needs WhatsApp installed on the same phone. If it is installed and the export still fails, email us with the type of phone you're using.
How do I get a copy of my budget?
In the app, open the Budget tab and tap Download budget to save or share it as a PDF.
Your account and privacy
You can ask for your account and all of its data to be deleted at any time: request account deletion. In the app, this is also under Settings.
Read how we handle your information in our Privacy Policy.